How do I know that your sitters are professional and reliable?
We take the hiring process very seriously, because we know [...]
How do you determine your service area?
Our service area includes homes within a 10 driving mile [...]
Do you board pets?
We do not board pets at our facilities, but we [...]
If you are keeping my keys on file and I move or discontinue service, how will I get my key back?
We will be glad to mail your keys if we [...]
What do you do if I forget to leave enough food or litter for my pet(s)?
If this happens, we will give you a phone call [...]
If I leave later than expected or return early, will I receive a refund or credit?
No, unfortunately, we have scheduled time for your visits and [...]
What is your cancellation policy?
We have a 24 hour cancellation policy for all visits [...]
How is payment handled?
We accept debit and credit cards only. For new clients, [...]
Do you charge a holiday fee?
Yes, we charge an additional $5 holiday fee for each [...]
What happens when there is severe weather?
In the event that your Cuddles on Call pet sitter [...]