We have a 24 hour cancellation policy for all visits not including a holiday. Please call, text or e-mail us within 24 hours before your service if you need to cancel in order to incur no cancellation fees. Cancellations less than 24 hours before your service are subject to a 100% cancellation fee.
There is a separate cancellation policy for holiday bookings because of high demand for these dates. We require 10 days notice of cancellation to receive a full refund for bookings including a holiday date. Holidays include: New Year’s Eve, New Year’s Day, Easter, Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas Eve, and Christmas Day. Cancellations made between between 10 and 7 days before the start of service are subject to a 50% cancellation fee. Cancellations made less than 7 days before the start of service are subject to a 100% cancellation fee.